At DHARMNANDAN PUFF HOUSE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (referred to as “Website,” “we,” “us,” or “our”). By using our Website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you use our Website:
- Personal Information: When you place an order, create an account, or contact us, we collect personal information such as your name, email address, phone number, billing and shipping address, payment details, and other information required to process your orders.
- Non-Personal Information: We may also collect non-personal data such as your IP address, browser type, operating system, and browsing behavior on our Website. This helps us improve user experience and optimize the Website’s functionality.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Process Orders: We use your personal information to process and fulfill your orders, including payment processing and shipping.
- Customer Support: We may use your contact information to respond to inquiries, resolve issues, and provide customer support.
- Personalization: We may use your data to personalize your shopping experience and recommend products based on your preferences.
- Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or updates about our Products, offers, or new arrivals. You can opt-out of these communications at any time by following the unsubscribe link in the email or contacting us.
- Improve Website Functionality: We use non-personal information, such as browsing behavior, to analyze and improve the functionality and content of our Website.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our Website. Cookies are small data files stored on your device that help us remember your preferences, track your activity, and optimize our Website’s performance. You can control or disable cookies through your browser settings, but this may affect your ability to use certain features of the Website.
4. Sharing Your Information
We value your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies, email marketing platforms) to help us perform functions necessary to operate our business and provide services to you.
- Legal Compliance: We may disclose your personal information if required by law or in response to a legal request, such as a subpoena, court order, or governmental inquiry.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you if such a transfer occurs, and your information will be subject to the terms of the new privacy policy.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You can update or correct your information by logging into your account or contacting us.
- Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: You may opt-out of marketing communications at any time by following the unsubscribe instructions in emails or by contacting us directly.
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will delete it as soon as possible.
